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Vent: Spent a whole afternoon just trying to get a client's old scheduling portal to accept my invoice.
The system kept rejecting the PDF format, and it took me 3 hours to realize it needed a specific, ancient file naming convention. Anyone else run into weird portal demands that eat up half a day?
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luna5199d ago
Last year I had a portal that only accepted JPG files for receipts, not PNG. I started keeping a text file on my desktop with all these odd rules. Now my first step with any new client system is to search their help page for "file format" before I even try to upload anything. It saves a lot of guesswork.
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colemartinez9d ago
That text file idea is actually genius, @luna519. I'm curious how many entries you have in it now after a year. Do you organize it by client name or by the specific rule? I tried something similar but gave up because I just kept forgetting to update it. Your method of checking the help docs first is way smarter than my old way of just trying to upload and seeing what error pops up.
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