Question about the straight razor shave I said no to for 3 years
I used to turn down every hot towel straight razor request at my shop in Tulsa because I figured it was all show and no real money. Then my old mentor Ray showed me his books and he was pulling an extra $180 a day on shaves alone, mostly from regulars who came in twice a week. What changed my mind was watching him do a 20 minute shave with a Feather SS and a strop, no nicks, and the guy tipped $15 on top of the $35. Now I'm wondering if I should get certified or just buy a shavette and practice on balloons first, any of you run shaves as a real part of your menu?
Did Ray ever tell you the real trick, which is that the shave is the loss leader and the money comes from locking in that twice-a-week slot? Think about it, a guy who comes in Tuesdays and Fridays for a shave is also buying a haircut, beard trim, and product from you all year. That steady chair time beats chasing walk-ins who show up once and never come back. So before you drop cash on a shavette and balloons, maybe track how many of your current regulars would actually add a shave to their visit, because a full book of loyal shave guys is worth way more than the $35 itself.