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A client in Austin asked me to put a single pane in a huge south facing window and I said no.
It was a new build, a big modern box of a house. The owner wanted a cheap, clear 8 foot by 4 foot sheet of float glass for his main living room wall to 'save money'. I told him straight up that in our Texas sun, that room would turn into an oven, his cooling bill would be crazy, and everything in that room would fade in a year. He got mad and said I was just trying to upsell him. I held my ground and walked him through the specs on a basic low-e unit I had on my truck, showing him the tint and the argon fill. He finally listened. That job taught me that sometimes our job is part educator, even if it costs us the easy sale. How do you guys handle clients who want to cut corners on glass specs for the wrong reasons?
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kellyt2323d ago
My buddy had a client who insisted on cheap, clear glass for a sunroom addition. He warned them about the heat and glare, but they wouldn't listen. Six months later, they called him back complaining they couldn't even use the room in the afternoon, the sun was so brutal. He ended up replacing all the glass with proper low-e units. They paid twice in the end, but at least they finally got it.
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betty_reed6112d ago
That bit about the sunroom is a good example. But I have to say, the real problem isn't always the heat gain. It's the stress on the glass itself. A huge single pane like that, with no thermal break in the frame, is a risk. Big temperature swings can make it crack. Seen it happen. Then you're not just hot, you're replacing broken glass.
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