I dropped $400 on a field management platform and it made my dispatcher quit
Signed up for one of those big-name cloud platforms thinking it'd save us time. First week, my dispatcher couldn't figure out the routing module and walked out on Thursday. Now I'm stuck with a yearly contract and nobody to run it. Has anyone else had a software rollout backfire on your team like that?
Honestly I saw something similar in a business magazine once. It said people get so used to the old way they don't even give the new system a fair shot before giving up.