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Customer told me my estimates looked sloppy and he was right
Had a guy call me out last month on a bid for a flat roof in Portland. He said my line items were confusing and he couldnt tell where materials ended and labor started. I was just used to writing them the same way my old boss did. Spent a weekend rebuilding my whole template in Jobber so each section is separate with totals. First estimate I sent out with the new format landed me a $4,200 job the next day. Anyone else had to redo their whole quoting style because of one honest comment?
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blair_davis2mo ago
Have you read that study about how customers process estimates differently based on how they're laid out... I saw something about it on a contractor forum last week. Apparently people want to see materials broken out from labor so they know exactly what they're paying for. That flat roof job sounds like a good win though... sometimes the hard feedback is the stuff that actually helps you level up. I redid my whole plumbing estimate format after a guy told me he couldn't tell if I was charging him for copper pipe or just pulling numbers out of thin air.
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