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A client told me my extractions were too aggressive and she was right
About three months ago, a regular came in for a facial and straight up said, "Mark, that hurts, you're pushing way too hard." I was using my usual stainless steel tool on her nose. I realized I'd gotten into a fast, forceful habit to clear pores quickly. I switched to a lighter touch with a comedone extractor that has a softer silicone tip, and I spend more time softening the area with steam first. Now my clients say the process is much more comfortable. Has anyone else had to slow down a technique they thought was fine?
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james5335mo ago
Wait, you were using a metal tool on someone's nose without softening the skin first? That sounds intense. No wonder she spoke up, that must have felt like a lot. Good on you for actually listening and changing your method.
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henry_webb682mo ago
Man, I was out here acting like I was sculpting marble instead of dealing with someone's face lol. Live and learn, guess that's why they make hot towels.
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park.adam5mo ago
Yeah, the "softening the skin first" part is key. It's not just about comfort, it's about safety. Hard skin plus metal tools can cause micro-tears you can't even see, letting in bacteria. I've seen people get nasty infections from what looked like a normal pore strip. That client speaking up probably saved herself a week of redness and swelling.
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