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Driver hell: my printer took 3 days to fix because I ignored the obvious
I work at a small shop in Tucson and a customer brought in an older HP LaserJet that would only print from one PC. I spent two full days updating firmware, swapping USB cables, checking ports, all that nonsense. On day three I noticed the working PC had a different driver version than the one that was failing. I matched them and it worked in ten minutes. Ten minutes! I felt so dumb. Has anyone else burned way too long on a driver mismatch when the hardware was fine the whole time?
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john4305d ago
Used to blame hardware, now I check drivers first.
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