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Three years ago I ran a cloud kitchen out of a basement in Akron, now my menu is half the size but my ratings doubled
Last month I dropped my 32-item menu down to 14 after realizing my top 3 dishes were causing 80% of my refund requests, and I'm wondering if anyone else has seen better numbers by cutting way back on variety?
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gibson.oliver4d ago
Dropping from 19 to 9 items was the best thing I did for my spot in Toledo. My ticket times went from 22 minutes down to 11 and I stopped tossing so much food. Your refunds probably drop even more once you trim the stuff nobody reorders.
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