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Switched my takeout lids from the thin ones to the heavy ones and my refund rate fell from 8% to 2% in 3 weeks
I run a small taco prep out of my garage in Fresno and was getting killed on leak complaints, mostly salsa and beans bleeding through on the drive. Swapped to the thicker 32 oz lids with the double seal back on the 1st of the month, same cups, and my complaint rate went from 8% to 2% over about 20 deliveries. Sounds small but those refunds were eating my whole margin. Anyone here tried the foil-lined bags for hot stuff, or is that overkill for short runs?
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