Appreciation post: the clipboard checklist that stopped our morning shift from running 40 minutes behind
Our opening crew at the shop in Grand Rapids was always late getting the floor ready, and for months I blamed the people. Turns out nobody had written down the order of things. Everyone did their own steps in their own sequence, so two people would both start the espresso machine while the sanitizer buckets sat empty. I typed up a one page list on a clipboard, 14 items, numbered in the exact order they need to happen, and hung it by the back door. First week was rough, people felt like I was checking up on them. By week three the morning setup was done 40 minutes earlier and the crew was actually standing around waiting for the doors to open. Now the shift lead just initials the paper at the bottom and it goes in a folder. Cheap fix, no software, no meeting. Anyone else find that a paper list beats the fancy task app your team ignores?