Still annoyed about that cracked windshield job from last week

I had a 2018 Civic come in with a crack that ran from the passenger side all the way across. Customer didn't want to pay for a full replacement, just wanted me to fill it. I knew it wouldn't hold but I tried their way first. After 3 tries with different resin kits it still spidered out. Finally just did the full replacement like I said from the start and charged them the labor for the wasted attempts. Has anyone else dealt with customers who think filler resin fixes everything?

2 comments

2 Comments

joelthomas18d ago

Consider checking if their insurance actually covers windshield repair versus replacement first.

wren65218d ago

Always makes me laugh how insurance wording feels like a whole separate language.