My 3 hour trip to buy a single 6-inch PVC pipe at Lowe's

So last Saturday I needed a short piece of 6-inch PVC to patch a broken drain line in my back yard. Figured I'd run to the Lowe's on Moreland, be in and out in 20 minutes. Got there and nobody in plumbing knew where the PVC fittings were because they rearranged the whole aisle two weeks ago. Then the guy who finally helped me said they only stock 6-inch in 10-foot sections, which is way more than I need. I had to ask three different employees before one told me to check the special order desk, but that desk was closed for lunch. By the time I found a manager who could cut me a 2-foot piece from a full stick, I had been wandering around for almost 2 hours. Then I get to checkout and my card gets declined because I forgot I locked it after losing my wallet. Had to call my wife to unlock it over the phone while standing in the parking lot. Has anyone else had a simple hardware run turn into a whole afternoon ordeal?

2 comments

2 Comments

nathan2892d ago

That part about the special order desk being closed for lunch is the kind of thing that gets me - did they at least have a sign or a note saying what time they'd be back, or was it just a guessing game?

barbarahill2d ago

Oh man, the card decline thing is the real kicker here. I've done that exact same dance in the parking lot with my husband on the phone. And the special order desk being closed for lunch with no sign is just classic Lowe's behavior, honestly. You'd think after rearranging the whole store they'd at least put up a little paper note saying "back at 1:30" or whatever.