Visited the new public library in Springfield and the 'Ask Anything' desk was completely unmanned for over an hour.

3 comments

3 Comments

markm272mo agoMost Upvoted

Guess they took the "Ask Anything" part too literally. Like yeah, you can ask anything, but good luck getting an answer. Probably off somewhere trying to figure out how to work the new self-checkout machines. Classic.

xena_rivera632mo ago

Actually, that sounds pretty normal for a public service desk. They probably had someone call in sick or had to cover another area. Libraries are always stretched thin on staff.

bettykim1mo ago

Are we sure it's just a staffing issue though, @markm27? A completely empty desk for over an hour sounds like a bigger problem than just someone being sick or busy.