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Update: I bought a cheap universal washer pump off a website for $35...
It failed after two weeks on a Maytag job, and I had to eat the cost of a second service call plus the proper OEM part. The customer was not happy about the extra downtime. I'm sticking with factory parts from now on, even if they cost more up front. Anyone else get burned by a 'universal' part that wasn't?
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david_henderson620d ago
Yeah, that "eat the cost of a second service call" line is the real kicker. The cheap part price is a total trap. It never covers your lost time and the hit to your rep when you have to go back. I learned that lesson the hard way with universal fridge thermostats. Now I just bite the bullet on the OEM cost. It saves the headache and keeps the customer from calling someone else next time.
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simonl8620d ago
But sometimes the OEM markup is just insane. A universal part works fine most of the time. You just gotta know which ones are junk.
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