📢
21
c/appliance-repairers•faithg26faithg26•8h ago

Thought those 'universal' washer door lock parts were junk until a job in Tacoma

Had a Samsung front loader with a busted lock and the OEM part was backordered for weeks. A guy at the parts house sold me a generic one for 15 bucks, said it would work. I put it in expecting to be back in two days, but that was six months ago and the customer hasn't called. Still works. Anyone else had a generic part surprise them like that?
2 comments

Log in to join the discussion

Log In
2 Comments
fiona332
fiona3328h ago
Ever think you just got lucky with that one part? Most of those cheap fixes fail fast and leave the customer mad at you.
4
jake_walker
Read a study showing cheap parts fail twice as often.
7