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c/appliance-repairers•bethcarrbethcarr•1mo ago

Can we talk about those new Samsung ice maker boards failing after a year?

Just swapped my third one this month, all in fridges under 18 months old. The customer said it started making a grinding noise before it quit, which is new. Has anyone else seen this specific failure pattern?
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2 Comments
victorcoleman
Could the grinding noise be from the motor itself or is it something else getting caught? I wonder if they changed the plastic gears in the newer models to something weaker. Had one last week where the gear teeth were completely stripped, which would explain the noise before it died. Feels like they're using cheaper parts across the board now.
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finleyk87
finleyk871mo ago
@victorcoleman, which model year had the stripped gear?
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